73% of the EU public services websites do not have a mobile-friendly version. It’s one of the several statistics included in the 12th eGovernment Benchmark report, issued on June 23 by the European Commission. The study assesses government online services by simulating citizen’s journeys through them, namely: losing and finding a job, studying, starting a business, moving, owning a car, small claims procedure (i.e. civil litigation for low value claims), regular business operations.

The fact that only 27% of the public websites have adapted to the major trend of the online communication worldwide, the increasing rise of mobile browsing, proves that governments still have a lot to do in order to improve their communication with citizens.

More details about the report here