The OECD has recently published an interesting working paper that takes a comparative snapshot of social media use in and by OECD countries. The focus is on government institutions and how they manage to capture the opportunities of new social media platforms to deliver better public services and to create more open policy processes.

The paper features a helpful checklist for government institutions that want to use social media or improve the online communication, including their digital diplomacy strategies.

checklist governments

Source: “Social Media Use by Governments: A Policy Primer to Discuss Trends, Identify Policy Opportunities and Guide Decision Makers